|
|
Service in my Scotts Valley shop
I offer in depth evaluation of issues and a firm time & cost estimate - free if the
work is approved or a flat $25 if the estimate exceeds the system value. I'll pick up your system (within 25 miles of Scotts
Valley) for $25 covering pick up and return. I'm dedicated to providing the best personal service at affordable rates.
|
|
|
Service calls more than 25 miles from Scotts Valley will have an added travel charge of $25.
I also offer monthly service contracts, tailored to your needs which can include; guaranteed on site or in shop time, remote
access maintenance, and priority issue response. I'm dedicated to providing the best personal service at affordable rates.
|
|
|
Remote access maintenance and support
Remote access over a securely encrypted link can be user attended or after hours unattended sessions.
Services include scheduled PC maintenance, software installation and update, data transfer, tutorial sessions, and emergency
issue resolution (requires a mostly working PC and active Internet.) The service is much more effective than DIY applications
from on-line sources.
|
|
|
Tutorial Service for elders and new users
Technology can be intimidating and change happens at a rapidly increasing pace. This service is
for those who would like to gain insight into their electronic tools. Either at your site when convenient for you, or remotely
using voice chat and shared screen interaction. This is the part of my job I enjoy the most, sharing the tools and familiarity
that I've gained in 23 years of working with computers and other electronics.
|
|
|
Home & Small Business Video Security
Installation and setup of new systems, maintenance and expansion of existing systems and remote
web access configuration.
|
|
|
Maintenance and service contract options Service contracts can be tailored from the needs of single home users up to small business support.
Any services can be bundled into a package that will address your needed level of support. Contact me by email, phone or visit
the store (calling first is a good idea - I'm often out working elsewhere).
|
